#Nintendo switch eshop refund how to#
#Nintendo switch eshop refund update#
#Nintendo switch eshop refund software#
#Nintendo switch eshop refund Pc#

“We are unable to provide refunds or exchanges for mistaken purchases.” Once more, Nintendo’s refund policy states that it does not offer refunds:

fill out the form or explain your refund reason.

choose your contact method (chat, text message, phone, email help ticket).

visit Nintendo’s support page by clicking here.

PT daily (except for major holidays).Įxplain your reasoning to have your refund request heard by Nintendo.ĭigital Nintendo Switch games can be refunded by contacting Nintendo support Customer support accepts refund requests via text, live chat, email, or phone call and is open 6 a.m.

#Nintendo switch eshop refund how to#

How To Refund Nintendo Switch Games Source: Nintendoĭigital Nintendo Switch games can be refunded by contacting Nintendo support.

Overall, legitimate refunds will be allowed under the right circumstances, but usually with the caveat that it will be a one-time refund for a player. This is a valid use of customer support in regards to refunds. If you’re account has been hacked or compromised, absolutely contact Nintendo Support to let them know and ask for a refund. Refunding Nintendo Switch games is not impossible but is certainly very rare due to the company not wanting players to abuse the system. If you plan on asking for a refund Nintendo actually is willing to give it since apparently they are aware of the issues now. “Refunded Sonic Colors Ultimate on witch.

Source: on Twitter stated Nintendo refunded Sonic Colors when asked: Nintendo may offer refunds in rare instances if a Nintendo Switch game hasįor example, Nintendo refunded purchases of Sonic Colors Ultimate in September 2021 due to the game’s extreme bugs and glitches.

all other common and uncommon reasons Reasons Nintendo May Offer Refunds.

purchased made by someone else on your account (friends, family).

However, Nintendo does provide refunds on rare occasions that mainly revolve around widely criticized games for a lack of quality.Ĭustomer support must be contacted in these circumstances and will usually respond by expressing that the refund will be a one-time allowance for your account. Normally, Nintendo Switch games cannot be refunded once purchased

#Nintendo switch eshop refund software#

Nintendo refund policy states all sales are final, which means Nintendo Switch games cannot be refunded once purchased.ĭigital software cannot be refunded due to disliking the product, being accidentally purchased by anyone with access to your account, or most other common reasons.

#Nintendo switch eshop refund Pc#

On second thought, maybe I'll just build my brother a gaming PC so he can play PUBG.Video can’t be loaded because JavaScript is disabled: Nintendo Monthly Rewind – October 2021 () The game's homescreen loaded, and instantly encouraged me to buy a Battle Pass and load up my account with vBucks. I went back to where my troubles began, and downloaded Fortnite. Finally, I'd be able to introduce him to the concept of a 'Battle Royale' shooter. My library was accessible again, and my Nintendo Switch Online family plan was active on my account, my wife's account and my brother's account.

#Nintendo switch eshop refund update#

We'll update this piece if we hear back.Įither way, I had my happy ending. Even if it takes six months for someone to notice it.ĬNET has reached out to Nintendo for official comment and advice on what customers should do if they find themselves in a similar situation. That's against the Nintendo Account user agreement.

I may have proof that my account was accessed multiple times out of country before the fraudulent charge occurred, but to Nintendo, it still looks like someone issued a chargeback on a non-refundable purchase. Nintendo promised me that if it did happen again, and it was a hack, they'd look at it on a case by case basis, but the way I was informed about this policy felt a little threatening. If your Nintendo Account has multiple log-ins from other countries, you might have been hacked.